Privacy Policy

At DRG Meats (“we,” “our,” or “us”), we are committed to protecting the privacy of our customers and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the information we collect, how it is used, and the steps we take to safeguard it. By using our services or visiting our food truck, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information in a variety of ways, including when you visit our food truck, place an order, or interact with us online. We may collect various types of information including, but not limited to:

Personal Information:

• Order Information: When you place an order, we may collect personal details such as your name, phone number, email address, payment information (credit card number, billing address, etc.), and other identifying information you voluntarily provide when placing an order, contacting us, subscribing to any newsletters we may offer.
• Transaction History: We may keep records of your purchases, preferences, and any special requests for future reference.

Non-Personal Information:

• Location Data: We may collect your location if you use a mobile app or service that allows us to track the food truck’s position for delivery or event purposes.
• Website or App Data: If you visit our website or use our app (if applicable), we may collect information such as your IP address, browser type, device and usage information, and the pages you visit. This helps us improve the customer experience and track usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process, fulfill, and deliver your food orders, and to provide customer service.
• Payment Processing: To complete payment transactions for food and services.
• Marketing and Promotions: With your consent, we may send you promotional emails, discounts, and updates about our food truck’s location, special events, or new menu items. You can opt-out of these communications at any time.
• Improvement of Services: To analyze and understand customer preferences, user behaviors, trends, and to improve the overall customer experience, including menu offerings and truck locations.
• Communications: To communicate with you regarding inquiries, orders, purchases, updates, or requested services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your personal information with third-party vendors that assist in the operation of our food truck and conducting our business, such as payment processors, delivery services, or marketing partners.
• Legal Compliance: If required by law, we may disclose your information to government authorities, law enforcement, or other parties in connection with legal obligations, court orders, or legal processes.• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

4. Security of Your Information

We take reasonable precautions to protect the information we collect. These include administrative, technical, and physical safeguards designed to protect against unauthorized access, use, or disclosure of personal information. However, please be aware that no data transmission or storage system is entirely secure, and we cannot guarantee complete security.

5. Cookies and Tracking Technologies

If you visit our website or use our mobile app, we may use cookies or similar tracking technologies to enhance your experience. These technologies may be used to:

• Remember your preferences and settings
• Analyze traffic patterns
• Personalize content and ads

You can adjust your browser settings to reject cookies, but doing so may impact your experience on our website or app.

Additionally, our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Your Rights and Choices

• Opt-Out of Marketing: If you no longer wish to receive promotional emails or messages from us, you can unsubscribe by following the instructions provided in the communication or contacting us directly.
• Access and Update Your Information: You have the right to access, correct, or delete your personal information that we hold. If you wish to do so, please contact us at the details provided below.

7. Data Retention

We retain your personal information only for so long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible. If you believe we have inadvertently collected personal information from a child, please contact us immediately and we will take appropriate steps to remove the information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflectedon this page with an updated effective date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

DRG Meats, LLC (Arby’s #8440 – Food Truck)
Email: booking@arbysfoodtruck.com
Phone: (833) 462-7297
Address: 3120 S. Durango Dr., Suite 305, Las Vegas, NV 89117

By continuing to use our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.